Careers - Pacesetter

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Pacesetter Awards is always looking to add excellent talent to our team. If you would like to to be considered for employment, please feel free to share your resume with us. If there is an opening that we feel you would be great fit for, we will contact you.

Billing Specialist / Customer Service Support

JOIN OUR TEAM! Pacesetter Awards

Pacesetter Awards is a NW Chicago based Industry Leader in the Awards and Corporate Recognition marketplace. For the past 39 years, dynamic new products and ideas have driven our national awards Manufacturing and Wholesaler Company.

Our steady growth in the Corporate Awards distributor market has put us in the forefront of the recognition industry. This growth has led to our need for an additional Inside Sales Account Executive. This position will grow sales by working with the outside sales team in developing new and current customers in the ASI, PPAI and APA industry. A key component will be to follow-up on leads generated by the Sales team and national tradeshows.

Responsibilities:

Creating invoices and credit memo’s daily
Processing of customer orders
Handling phone and e-mail communications with customers
Working closely with fellow team members to ensure the highest quality of customer satisfaction
Filing, switchboard duties and general office support

Qualifications:

A familiarity with the customer sales cycle.
A grasp of general accounting concepts
2+ years of experience in inside sales or customer service
Good business acumen
Excellent telephone and people skills.
A great attention to detail
Strong follow up, organizational, and time management skills
The ability to multi-task in a fast-paced, deadline-driven team environment
The knowledge of MS Office programs and ideally experience working with an integrated ERP computer system
A strong work ethic

Work Location: One location

Work Remotely: No

This is an exciting position with a company that is attracting the best and the brightest. We offer a dynamic environment along with a competitive salary and excellent benefit programs including health, dental, vision, life insurance and 401k.

Benefits:

401(k)
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

We are conveniently located on the northwest side of Chicago (in the Jefferson Park area) and close to both the Kennedy and the Eden’s expressways.

Salary

This is an hourly position. Please state your hourly pay expectations when applying.

Job Type

Full-time

Number of hires for this role

Stellar Recognition provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

COVID-19 considerations:

We are following the City of Chicago and CDC guidelines. All employees and outside visitors are required to wear a mask within the building regardless of vaccine status. Daily temperature checks required. Sanitation protocols strictly enforced.

Marketing Specialist

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Graphic Design and Marketing Specialist

Location: Chicago (on-site)

Reporting to the Marketing Manager, this role is a key player in the execution of marketing campaigns and numerous B2C and B2B websites that drive sales, awareness, and demand generation for several divisions.

Support the creation of standout, differentiated marketing materials.
Must be able to switch focus and juggle multiple customer audiences among several markets.
Conceptualize, design, write, and edit campaign assets including ads, flyers, catalogs, and web copy.
Applies digital expertise to support customer needs, projects, and objectives and manages other ad hoc related projects as requested by manager and sales reps.
Proofread materials and provide quality control.
Play a key role in generating ideas and meeting calendar deadlines, and is able to manage deadlines for multiple projects simultaneously.
Assist with the development of email marketing campaigns and the deploying campaigns via our marketing automation system HUBSPOT. Develop and execute emails requiring graphic design, HTML coding, and testing.
Assist marketing manager lead track and reporting for all campaigns as needed. Identify insights that inform us on how to improve campaigns over time.
Responsible for website page and product additions, edits and updates
Creation of campaign landing pages, and forms.
Adherence to digital brand standards and online accessibility compliance
Able to handle a fast pace, high demand workplace.

Core skills and qualifications

2 or more years of B2B and B2C marketing experience
Knowledge of reading and understanding analytics (i.e. Google, Twitter, LinkedIn, etc.)
Social Media Aptitude
CMS management
Exceptional organization, prioritization, and time management skills
Proven attention to detail and quality assurance
Knowledge of Marketing Automation Platforms and CRM platforms a plus.
Knowledge of HTML a plus.
Adobe Creative Suite with emphasis on Illustrator, Photoshop, and InDesign. Coral Draw a plus.
Working knowledge of Microsoft suite: Excel, Word, PPT, Office 360, Teams, etc.
Experience with video editing and creation a plus.